Return policy
For Malaysia, Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.Empty result
Carlanisa introduces the Sampin Collection. We have crafted each piece of dress with great details. It reflects the rich history and vibrant tradition of Malaysia. Celebrate this Malay culture with Carlanisa by wearing our collection.
Sampin Baju Melayu is a traditional dress that the Malaysian Men wear on the Baju Melayu. It is wrapped around the midsection of the body. It covers the body from the belly to the knees.
Sampin has great cultural importance in Malaysia. Initially, the Malaysian royal court members wore it. Then it became popular among all the people of Malaysia. Now, wearing this is a part of Malay culture. Men wear this at every special event. Carlanisa honours the rich Malaysian culture. So, we introduced this collection.
Shop the latest designs from Carlanisa. We always focus on the latest designs. Our designers continuously work hard to bring new creativity in front of our loyal customers. Beautiful traditional floral pattern designs are present in our collection. All flower patterns resemble Sampin bunga tabur, bunga raya, and lily flowers. Each pattern is meticulously crafted.
Songket Tenun fabric is used in the making of our collection. Sampin Songket fabric is one of the best fabrics. Sapmin songket is loved by Malaysian people. Gold and silver threads are used to make the design patterns on Sampin exclusive.
At Carlanisa, we give importance to top-quality dresses. Each piece of dress is made from the finest songket materials. These quality eccentric steps ensure that our collection is durable and comfortable.
It is a traditional accessory that can be styled in different ways to suit different occasions. Whether you are attending a wedding, celebrating Raya, or participating in a cultural ceremony, these are perfect to add a touch of elegance. You can wear a Tanjak or Songkok with this to add a more traditional touch.
You can buy our collection online from Carlanisa. We provide authentic songket tenun asli. Beautiful and new designs in our collection are available on our website. Get your favourite dress delivered to your doorstep.
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Return policy
For Malaysia, Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.For Singapore due to delivery time, we offer 14 days return policy.
Eligibility Criteria:
Customer must have to ensure these things:
Non-Eligibility Criteria:
Note:
Only regular-priced products may be refunded. Unfortunately, products on sale can’t be refunded.
You are responsible for the cost and risk of returning the Product to us. You should send the product to the following address:
Carlanisa
Contact: 011 61 61 6032
Adress: E-17-02 JALAN SERAI WANGI 16M/M, ALAM AVEMUE 2 SEKSYEN 16, 40200 SHAH ALAM SELANGOR.
We can’t be responsible for products that are damaged and lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the product or proof of received return delivery.
Refunds
Our refund policy is applied on both Countries: Malaysia and Singapore
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Need help?
Contact us at hellocarlanisa@gmail.com for questions related to refunds and returns.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
