Shipping & Delivery
- Saturday
- Sunday
Shipping Details:
If you complete your order after 10AM, your parcel will be shipped on the next postage day.
Tracking number will be provided through email once we have shipped out your order. If you have not received your order within 3 working days, please contact at hellocarlanisa@gmail.com
Domestic Delivery:
Packages will be sent via DHL Ecommerce and Pos Laju services. Orders are processed in batches starting on the next working day.
Days to ship may vary, from the next day to several days after, depending on volume of orders received. Please be advised that orders placed during sales or peak season may take longer processing time. Urgent orders are strongly discouraged.
Days for parcels to arrive also vary on your place of domicile. Deliveries to Kalang Valley normally take 2-3 business days; Peninsular Malaysia within 4-5 days; while East Malaysia may take 1-2 weeks. This depends 100% on the courier service employed.
Orders placed through website cannot be self-picked up at our boutique.
Postage fee depends on parcel’s weight.
Postage fees for domestic delivery are as below:
West Malaysia Shipping Rates
Starting Shipping Rates RM8 for items below 0.5 kilogram
RM10 for items below 2 kilogram
Sabah, Sarawak & Labuan Shipping Rates
Starting Shipping Rates RM13.50 for items below 0.5 kilogram
