Return policy
For Malaysia, Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.Empty result
Carlanisa, a Malaysian brand, has introduced a stunning traditional Baju Embroidered Border Lace, the "Alyssa Kurung Riau," that embodies the rich cultural heritage of Malaysia. This gorgeous outfit has been designed to showcase the star flower baju embroidered border lace, which adds a touch of elegance and sophistication to the overall design. The embroidery work is done using premium cotton German-dyed embroidery material, which ensures the durability and longevity of the product.
Baju Embroidered Border Lace is a modern interpretation of the traditional Baju Kurung Riau style, which has been around for many years. The Kurung Riau Moden slim fit is designed to fit the body snugly, creating a beautiful silhouette that flatters the wearer's figure. The cuff bell-shaped sleeves are a beautiful addition to the outfit, giving it a unique and chic touch. The kain Lipat Depan is another beautiful feature of this product, adding a sense of elegance and grace to the overall design.
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Return policy
For Malaysia, Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.For Singapore due to delivery time, we offer 14 days return policy.
Eligibility Criteria:
Customer must have to ensure these things:
Non-Eligibility Criteria:
Note:
Only regular-priced products may be refunded. Unfortunately, products on sale can’t be refunded.
You are responsible for the cost and risk of returning the Product to us. You should send the product to the following address:
Carlanisa
Contact: 011 61 61 6032
Adress: E-17-02 JALAN SERAI WANGI 16M/M, ALAM AVEMUE 2 SEKSYEN 16, 40200 SHAH ALAM SELANGOR.
We can’t be responsible for products that are damaged and lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the product or proof of received return delivery.
Refunds
Our refund policy is applied on both Countries: Malaysia and Singapore
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Need help?
Contact us at hellocarlanisa@gmail.com for questions related to refunds and returns.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
