Privacy Policy

Information We Collect

We may collect the following, depending on how you interact with us:

• Contact details — name, billing & shipping address, phone number and email.
• Order & payment information — items purchased, transaction details and payment confirmation (card numbers are handled securely by our payment gateway and are not stored by us).
• Account information — username, password and your saved preferences.
• Usage & device information — pages viewed, IP address, browser and how you navigate our site (via cookies and similar technologies).

How We Use Your Information

• To process and fulfil your orders, arrange shipping, and handle returns & exchanges.
• To create and manage your account and remember your preferences.
• To send order updates and, with your consent, marketing about new arrivals & promotions.
• To keep our store secure and prevent fraud.
• To provide customer support and comply with our legal obligations.

Sharing Your Information

We only share personal information with trusted parties who help us run our business — such as payment processors, delivery couriers, and IT/analytics providers — and only as needed to provide our services. We do not sell your personal information. We may also disclose information where required by law.

Cookies

We use cookies to keep your cart working, remember your choices, and understand how our store is used so we can improve it. You can manage cookies through your browser settings.

Data Security & Retention

We take reasonable measures to protect your information, though no method of transmission over the internet is completely secure. We keep your information only as long as needed to provide our services and meet legal requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information, and you can unsubscribe from marketing emails at any time using the link in our emails. To exercise any of these rights, please contact us.

Contact Us